Unicorn IT Group

Need us on site? We'll come to you.

Sometimes it's easier if we're standing right there. Book a visit and we'll sort it out at your place.

One simple rate.

Onsite visits are $165 per hour ex GST, and travel time is billed separately.

Travel time billed

The hourly rate covers the work itself — travel time is charged separately.

Billed by the hour

You pay for the time the work takes — nothing padded on top.

After hours too

Need us outside business hours? After hours work is $265 per hour ex GST.

How a visit works.

Three steps, no surprises.

Tell us what's going on

Call or send a note. Tell us what needs doing — we'll tell you if a visit is the right answer or if we can fix it remotely first.

We book a time that suits

We agree a day and time with you, so someone is there to meet us and the work fits around your business.

We come to you

A technician arrives, does the work, and leaves things working. You get a plain-English summary of what we did.

What's included.

  • A Unicorn IT Group technician at your door
  • Hands-on help with whatever you booked the visit for
  • Time billed by the hour, only while we're working
  • Travel time billed separately — the hourly rate covers the work itself

Already on a plan? Remote support is included — visits are for the times you need us there in person.

Ready to book a visit?

Call us and we'll lock in a time. Or use the contact page and we'll come back to you.