3CX
Cloud & on-premise phone systems
3CX is our preferred business phone system platform, delivering flexible cloud-hosted or on-premise PBX with softphones, desk phones, video conferencing and call centre features. We deploy 3CX for single sites and multi-site healthcare, government and retail rollouts.
Supporting businesses all over Australia.
Solution highlights
What we deliver with 3CX
- Cloud and on-premise PBX
- Softphone and desk phone support
- Video conferencing and call queues
- Multi-site and remote worker ready
Case studies
3CX in the real world
Managed Services · Transport & Logistics
Managed Services for a Freight Company in Welshpool
A freight company moved into a new office in Welshpool, Perth, with 12 staff, 12 machines, and a mix of Office 365, Xero and other SaaS apps. We delivered a complete managed IT setup including Swoop 250/250 Mbps NBN, Ubiquiti Wi-Fi across the office and yard, a UniFi Cloud Gateway, 3CX phone system, Guardz MDR security, and web hosting.
Voice & Telephony · Professional Services
Moved to 3CX Phone System from a Major Telco
A growing business was locked into expensive traditional handsets and call plans from a major telco. Monthly line rental, per-handset fees, and call charges were climbing while the system offered none of the flexibility their hybrid team needed.
Voice & Telephony · Healthcare
3CX Phone System Connecting 32 Healthcare Sites Across Australia
A healthcare provider with 16 sites in Western Australia, 14 in New South Wales and 2 in Victoria needed a single phone system to connect every clinic. We deployed a cloud-hosted 3CX platform with high-availability PABX, Swoop SIP trunking and softphones, cutting hardware costs and monthly call spend.
Managed Services · Construction
National Home Builder Turnaround After Malware Incident
A national home builder with 300 staff across seven offices was recovering from a malware infection caused by sales staff using personal machines on old file shares. We were engaged to clean up the previous MSP's mistakes, lift security and deliver fully managed support across all sites.
Managed Services · Real Estate
Small Real Estate Agency Moves to Fully Cloud Managed IT on the Silver Plan
A boutique real estate agency with five staff needed everything handled — support, phones, Wi-Fi, devices and security — without hiring IT. We put them on our Silver managed services plan with 3CX hosted PABX, Ubiquiti wireless and cloud gateway, five MacBooks, forty widescreen monitors across the office and listing displays, four Meraki security cameras, and a fully cloud-based setup on Swoop 500/200 FTTP NBN.
Cloud & Infrastructure · Veterinary & Animal Care
Local Vet Clinic Moved Into a Brand-New Building with a Complete IT Fit-out
A local veterinary clinic relocated to a brand-new purpose-built building and needed everything installed from scratch — data cabling, Wi-Fi, cameras, network, internet, phones, and all new computers. Unicorn IT Group delivered the cabling, Ubiquiti switching, a UniFi Cloud Gateway, guest wireless, Swoop 1 Gbps/1 Gbps NBN Enterprise Ethernet, 14 new Windows machines, a 3CX cloud phone system with 14 extensions, and Microsoft Endpoint Manager zero-touch deployment so staff could sign in and work immediately. We layered on Guardz threat monitoring, MFA across every app, and a serverless Microsoft Teams setup for files and collaboration.