Healthcare IT support that keeps clinics open
Clinic networks, day surgeries, allied health and aged care, supported all over Australia.
We keep clinical systems, secure messaging, connectivity and backups running so your team can focus on patients — with the security evidence accreditation bodies, insurers and the Privacy Act expect.
190+
Medical sites supported on one managed network
24/7
Monitoring of clinical servers, links and backups
2 weeks
Restore testing cadence on every backup set
15 min
Critical incident response target under our SLA
Healthcare settings we support
GP and clinic networks
Standardised connectivity, firewalls and Wi-Fi at every clinic, central patching and monitoring, and a single support number for practice managers instead of a different technician per site.
Specialist rooms and day surgeries
Support for practice management and clinical software, theatre and imaging integrations, secure remote access for visiting specialists, and printing that simply works between rooms.
Allied health and multi-disciplinary groups
Physio, psychology, dental and radiology practices with shared identity, roster-driven onboarding, and secure access to patient records across locations.
Aged care and community health
Facility-wide Wi-Fi for staff and residents, nurse-call and monitoring network segregation, mobile device fleets for community teams, and connectivity to regional sites.
Running specialist rooms? See our medical & speciality practice page.
What we deliver
Clinical system uptime
Best Practice, Medical Director, Genie, Zedmed and similar platforms hosted or supported with monitored servers, tested backups and vendor liaison so upgrades do not derail a clinic day.
Secure messaging and integrations
HealthLink, Medical Objects, pathology and imaging feeds kept working, plus e-scripts and secure referral workflows that clinicians can trust.
Privacy and security compliance
Essential Eight uplift, MFA everywhere, privileged access control, audit logging and documented policies that satisfy accreditation, insurers and Privacy Act obligations.
Backup and recovery you can prove
Cove Backup with immutable cloud copies of clinical data, servers and Microsoft 365 — restore-tested every two weeks with written evidence you can show an assessor.
Connectivity between sites
Enterprise ethernet and SD-WAN with automatic failover so a fibre fault does not stop appointments, plus Starlink and fixed wireless for regional and remote clinics.
Clinic fitouts and new sites
Cabling, comms racks, Wi-Fi, phones and device staging for new or relocating practices, delivered against a build standard so every site is identical.
Why healthcare cannot run on break/fix
- Ransomware in a clinic stops appointments, scripts and billing within minutes.
- Patient data is regulated — a notifiable breach costs far more than the prevention would have.
- Accreditation and insurers now ask for evidence of backups, MFA and patching, not assurances.
- Clinical software vendors support their application, not your network, servers or identity.
- Practice managers should not be the de facto IT department between patients.
Case study — 190 medical centres
We standardised connectivity and security across 190 medical centres nationally: SD-WAN over 1Gbps enterprise ethernet, central monitoring, ISO 27001 aligned controls and one support path for every clinic. Site outages became alerts we resolved, not phone calls from reception.
Healthcare IT questions, answered
Let's make your clinic IT boring
Call 1300 904 635 or email hello@uitg.com.au and we will review your current setup, backups and security posture at no cost.