Managed Services
Servicing businesses all over Australia.
Fully Managed IT with Office 365, Security, Office 365 Backup and Support — all in one predictable package.
One provider, one invoice, no surprises
Our Managed Services package wraps your entire technology environment into a single engagement. We look after your devices, Microsoft 365 tenancy, security posture, backups and help-desk support so you can focus on running your business instead of chasing IT vendors.
Whether you are a small team without an internal IT resource or a growing business that needs a reliable partner, we scale the service to fit. Every engagement starts with a baseline audit and ends with a clear roadmap, monthly reporting and a local engineer who knows your name.
What is included
Everything your business needs to stay secure, connected and productive day to day.
Fully Managed IT Support
Unlimited remote and on-site support for every device, printer and person in your office. We become your IT department.
Microsoft 365 Management
Tenant administration, licence optimisation, Exchange, Teams, SharePoint and OneDrive structure — kept secure and up to date.
Security & Endpoint Protection
Essential Eight aligned hardening, multi-factor authentication, endpoint detection and email filtering.
Office 365 Backup & Recovery
Immutable, off-site backup of Exchange, OneDrive and SharePoint data with fast recovery when you need it.
Proactive Monitoring & Patching
24/7 monitoring, patch management and health checks so issues are caught before your team notices them.
Strategic IT Roadmap
Regular reviews, budgeting and a technology roadmap so your IT keeps pace with your business.
Frequently asked questions
Common questions about our Managed Services package.
What is included in Microsoft 365 management?
We manage your entire Microsoft 365 tenancy: user accounts, licences, Exchange Online, Teams, SharePoint and OneDrive structure. We also enforce security baselines, multi-factor authentication, conditional access and keep everything patched and compliant.
How do you protect our business from cyber threats?
Our security layer follows the ACSC Essential Eight, including application control, patching, Office macro settings, hardening, multi-factor authentication, daily backups and endpoint detection. We monitor for threats and respond before they become incidents.
Do you back up Microsoft 365 data?
Yes. Microsoft does not guarantee point-in-time recovery of deleted emails, files or Teams chats. Our Office 365 backup captures Exchange, OneDrive and SharePoint to immutable, off-site storage with fast restore options when you need them.
What does unlimited support actually cover?
Unlimited remote and on-site support covers any IT issue your team encounters: logins, email, printers, Wi-Fi, software, devices and user requests. We become your IT department, with clear response times and a local engineer who knows your environment.
Can you support multiple offices or remote workers?
Absolutely. We design and support multi-site networks, SD-WAN, VPNs, cloud desktops and mobile devices. Whether your team is in one office or spread across Australia, we deliver the same consistent service.
Is there a lock-in contract?
No. Our Managed Services are provided on a monthly basis with no long-term lock-in. We believe in earning your business every month through reliable service and clear reporting.
Ready to stop managing IT alone?
Book a free 30-minute review and we will show you exactly what Managed Services looks like for your business — no lock-in, no jargon.
Or email hello@uitg.com.au