IT support, governance and security for councils and shires
Servicing metropolitan, regional and remote councils all over Australia.
Defensible ICT governance, audit-ready evidence, Essential Eight uplift and reliable services for staff, elected members and the community you serve.
Governance is the starting point
Councils are accountable to ratepayers, auditors, regulators and elected members. Good IT is not just working devices — it is documented decisions, managed risk, controlled access and evidence that the controls you claim are actually operating.
We run council IT as a governed service: a clear ICT strategy and roadmap, risks on the register with owners, policies that staff can follow, and reporting your executive can table at the audit and risk committee without rewriting it.
ICT governance for local government
Strategy, policy, risk, probity, records and continuity — the framework behind defensible council ICT.
ICT Governance Framework
Documented ICT strategy, policies, standards and a technology roadmap mapped to your Corporate Business Plan and Strategic Community Plan — ready for executive, audit committee and elected member reporting.
Risk Register & Reporting
ICT and cyber risks captured in your enterprise risk register with owners, ratings, treatments and quarterly reporting your CEO and audit and risk committee can table.
Internal & External Audit Support
We prepare the evidence auditors ask for — access reviews, patch and backup reports, change logs, disaster recovery test results — and remediate findings from performance and general computer control audits.
Probity & Procurement
Transparent, panel-friendly quoting and documentation that stands up to procurement policy, thresholds and probity review, including asset lifecycle and total-cost-of-ownership detail.
Records & Information Compliance
Retention-aware storage design across Microsoft 365, SharePoint and your EDRMS, supporting recordkeeping plan obligations, FOI and information requests.
Business Continuity & Disaster Recovery
Documented, tested continuity and recovery plans for rates, payroll, planning, ranger and library systems — including a tested restore, not just a backup report.
Audits and cyber security
Councils hold rates, personal, planning and infrastructure data — and are actively targeted. We assess, uplift, monitor and evidence.
Security Audits & Gap Assessments
Independent review of your environment against the Essential Eight, ISO 27001 controls and council cyber expectations, delivered as a prioritised, costed uplift plan.
Essential Eight Maturity Uplift
Application control, patching, macro settings, hardening, admin privilege restriction, MFA and backups — lifted step by step with evidence captured as we go.
24/7 Threat Detection
SentinelOne endpoint protection and Huntress managed detection and response watching every device, with human analysts and an incident response path.
Penetration Test Remediation
We work through third-party penetration test and vulnerability scan findings, close them, and produce the closure evidence for your audit committee.
Phishing & Staff Awareness
Simulated phishing, targeted training and reporting so staff and elected members can spot the scams aimed at councils, ratepayer payments and supplier invoices.
Incident Response Readiness
A written cyber incident response plan with roles, notification obligations, communications templates and tabletop exercises to prove it works.
Services for staff and the community
Related projects and services
Council and government work we have delivered: free public Wi-Fi across a regional council, an Essential Eight security uplift, town-wide cameras and a shire machine refresh.
Tell us what you need
A short form — pick the topic, add a few details, and we will come back to you with next steps. Prefer to read first? Download the Local Government & Councils brochure below.
Frequently asked questions
Common questions from councils, shires and local government ICT teams.
Ready for an ICT governance and security review?
We will assess your current environment, map it against the Essential Eight and good governance practice, and give you a prioritised plan you can take to your executive.