Mining IT support where uptime is production
Servicing mine sites, ROCs and corporate offices all over Australia.
From the Pilbara and Goldfields to the metro remote operations centre — connectivity, networks, endpoints and cyber security engineered for dust, distance and 24/7 operations.
Downtime is measured in tonnes
In mining, IT is production infrastructure. If dispatch, telemetry or the site link drops, trucks queue, the crusher starves and the shift plan falls apart. We design every site with the assumption that something will fail — and that nothing should stop because of it.
- ◆A stalled dispatch system stops the haul fleet — downtime is measured in tonnes, not tickets.
- ◆Ore processing, crushing and conveyor telemetry must keep reporting to the control room.
- ◆Weighbridges, gatehouse access and fatigue systems are safety and compliance controls, not conveniences.
- ◆Geology, survey and drill-and-blast data must reach the corporate environment before the next shift plan.
- ◆Remote sites often have no second provider — resilience has to be engineered, not purchased.
24/7
Monitoring and on-call escalation for site-critical systems
15 min
Critical incident response target under our managed SLA
Dual path
Diverse Starlink, microwave and fibre links at every site
Zero
Unplanned change windows during production or shutdown
What mining operations need from IT
Built for site realities: remote locations, harsh environments, OT systems, contractor churn and rosters that never stop.
Site-to-Shore Connectivity
Enterprise Ethernet, microwave point-to-point, private LTE backhaul and Starlink for exploration camps, pits, ROM pads and remote pump stations — with automatic failover so haulage, weighbridges and dispatch never stall.
OT / IT Segregation
Purdue-model network zoning, VLAN and firewall segregation between corporate IT and SCADA, PLC, fleet management and process control systems. Read-only data diodes and jump hosts for vendor access.
Remote Operations Centre (ROC) Support
Low-latency links between the metro ROC and site, high-spec dispatch workstations, multi-screen operator desks, Teams Rooms for pre-start and shift handover, and priority support for control room users.
Ruggedised Site Infrastructure
IP-rated enclosures, DIN-rail switching, PoE cameras, solar and UPS-backed comms cabinets built for dust, vibration, heat and cyclone season — plus spares held on site for same-shift swap-outs.
FIFO Workforce & Camp IT
Village and camp Wi-Fi, roster-driven onboarding and offboarding, shared-device kiosks, mobile fleet management, and support hours aligned to 12-hour shifts and swing changeovers.
Cyber Security & Critical Infrastructure
SentinelOne and Huntress MDR, Essential Eight uplift, privileged access control, ISO 27001 alignment and SOCI-aware risk reporting for operators of critical resources assets.
Field Mobility & Telemetry
Rugged tablets for prestarts, inspections and permit-to-work, RFID and asset tracking for tooling and plant, and reliable data capture from geology, survey and drill-and-blast teams.
Shutdown & Mobilisation Projects
Planned shutdown work packages, greenfield mobilisation, brownfield upgrades and demobilisation — scoped, staged and delivered inside your approved window with change control and rollback plans.
On site and in the ROC
Comms towers, satellite backhaul, solar-backed cabinets and control room fitouts — we deliver and support the lot.
Related projects and services
Real remote-site work: private wireless for a closed mining town, Starlink SD-WAN for remote monitoring sites, and station-wide wireless after the 3G shutdown.
Tell us what you need
A short form — pick the topic, add a few details, and we will come back to you with next steps. Prefer to read first? Download the Mining & Resources brochure below.
Frequently asked questions
Common questions from mining and resources operators.
Talk to us about your site
Tell us where the site is, what is running there and what cannot stop. We will design connectivity, security and support that holds up in the field.