Managed IT support in Perth, built for WA distances
Head office in Osborne Park, engineers across the metro area and out to the Pilbara and Goldfields.
Perth is home for Unicorn IT Group. Our head office is in Osborne Park, which means Perth clients get engineers who can be on site the same day, and a team that already understands how WA businesses actually run - a metro head office, yards and workshops in the industrial corridors, and remote sites where the nearest carrier fibre is hundreds of kilometres away.
Osborne Park
Perth head office and staging workshop
Same day
On-site attendance across the Perth metro area
24/7
Monitoring, alerting and critical escalation
AWST
Support desk on Perth time, not east-coast time
Why Perth businesses choose Unicorn IT Group
A Perth desk on Perth hours
Your team is not waiting for Sydney to wake up or explaining a P1 to someone who has already clocked off. Our help desk runs on AWST, with after-hours escalation for anything production-critical.
Metro plus remote in one contract
One managed plan covers the CBD office, the Welshpool warehouse and the site camp on Starlink. Same monitoring, same security stack, same monthly report.
Local stock and staging
Laptops, firewalls, switches and access points are configured and imaged in our Perth workshop, then delivered to your office or freighted north with your regular logistics run.
Resources-sector experience
We support mining, drilling, engineering and services businesses that answer to prime contractors. Essential Eight uplift, ISO 27001 alignment and evidence packs are routine work for us, not a special project.
Industries we support in Perth
Mining, resources and engineering
Site connectivity, OT/IT segregation, ruggedised comms cabinets and shutdown project work, with corporate offices in West Perth and the industrial corridor supported under the same plan.
Healthcare and medical practices
Clinics and specialist rooms across the metro area running practice management systems, secure messaging, tested backups and RACGP-friendly documentation.
Construction and home building
Display village and site-office connectivity, mobile device fleets for supervisors, and Microsoft 365 environments that survive rapid headcount growth.
Professional services
Accounting, legal, finance and consulting firms that need airtight email security, document management and clean audit answers for their own clients and insurers.
Connectivity we deliver in Perth
- NBN Enterprise Ethernet and business fibre for CBD, West Perth and Osborne Park offices
- Metro Ethernet and dark fibre between metro sites and NEXTDC P1 and P2
- Fixed wireless and licensed microwave where fibre lead times or build costs are unreasonable
- Starlink with managed SD-WAN and 4G/5G failover for regional yards, camps and monitoring sites
- Site-to-site VPN and SD-WAN overlays so every location behaves like one network
On-site work we do locally
- Office fitouts, cabling, comms racks, Wi-Fi design and meeting-room AV
- Server room and NEXTDC colocation work, including migrations and decommissions
- Scheduled preventative visits for managed clients, not just break/fix callouts
- Hardware staging and asset tagging before delivery so day one is not spent unboxing
Every managed plan includes unlimited remote support, patching, monitoring, SentinelOne EDR, Huntress MDR and Microsoft 365 backup with restores tested every two weeks.
Areas we cover around Perth
Not on the list? We service businesses all over Australia — see our service areas.
Perth IT support questions, answered
Ready for IT that just works in Perth?
Call 1300 904 635 or send us your environment details and we will come back with a fixed monthly figure.