IT support in Perth, WA

Managed IT support in Perth, built for WA distances

Perth-based engineers across the metro area and out to the Pilbara and Goldfields.

Perth is home for Unicorn IT Group. Our engineers work across Perth, which means Perth clients get engineers who can be on site the same day, and a team that already understands how WA businesses actually run - a metro head office, yards and workshops in the industrial corridors, and remote sites where the nearest carrier fibre is hundreds of kilometres away.

Illustrated Perth skyline across the Swan River

Wangara WA

Registered and postal address

Same day

On-site attendance across the Perth metro area

24/7

Monitoring, alerting and critical priority handling

AWST

Support desk on Perth time, not east-coast time

Why Perth businesses choose Unicorn IT Group

A Perth desk on Perth hours

Your team is not waiting for Sydney to wake up or explaining a P1 to someone who has already clocked off. Our help desk runs on AWST, with after-hours priority handling for anything production-critical.

Metro plus remote in one contract

One managed plan covers the CBD office, the Welshpool warehouse and the site camp on Starlink. Same monitoring, same security stack, same monthly report.

Local stock and staging

Laptops, firewalls, switches and access points are configured and imaged in our Perth workshop, then delivered to your office or freighted north with your regular logistics run.

Resources-sector experience

We support mining, drilling, engineering and services businesses that answer to prime contractors. Essential Eight uplift, ISO 27001 alignment and evidence packs are routine work for us, not a special project.

Industries we support in Perth

Mining, resources and engineering

Site connectivity, OT/IT separate networks for staff, guests and equipment, ruggedised comms cabinets and shutdown project work, with corporate offices in West Perth and the industrial corridor supported under the same plan.

Healthcare and medical practices

Clinics and specialist rooms across the metro area running practice management systems, secure messaging, tested backups and RACGP-friendly documentation.

Construction and home building

Display village and site-office connectivity, mobile device fleets for supervisors, and Microsoft 365 environments that survive rapid headcount growth.

Professional services

Accounting, legal, finance and consulting firms that need airtight email security, document management and clean audit answers for their own clients and insurers.

Connectivity we deliver in Perth

  • NBN Enterprise Ethernet and business fibre for CBD, West Perth and Osborne Park offices
  • Metro Ethernet and dark fibre between metro sites and NEXTDC P1 and P2
  • Fixed wireless and licensed microwave where fibre lead times or build costs are unreasonable
  • Starlink with managed managed network links (SD-WAN) and 4G/5G an automatic backup connection for regional yards, camps and monitoring sites
  • Site-to-site secure remote connection and managed network links (SD-WAN) overlays so every location behaves like one network

On-site work we do locally

  • Office fitouts, cabling, comms racks, Wi-Fi design and meeting-room AV
  • Server room and NEXTDC colocation work, including migrations and decommissions
  • Scheduled preventative visits for managed clients, not just break/fix callouts
  • Hardware staging and asset tagging before delivery so day one is not spent unboxing

Every managed plan includes unlimited remote support, software updates, monitoring, Next Gen Anti-Virus, Managed Security Operations Center 24/7/365 and Microsoft 365 backup with restores tested every two weeks.

Areas we cover around Perth

Perth CBDWest PerthOsborne ParkBalcattaMalagaWelshpoolCanning ValeBibra LakeJoondalupFremantleRockinghamMidlandMandurahBunbury

Not on the list? We service businesses all over Australia — see our service areas.

Contact our Perth support team

Opening hours

Help desk: Monday to Friday, 7:30am–5:30pm AWST

Monitoring and 24/7 threat monitoring and response: 24/7/365

After-hours critical support: from $295 per hour ex GST

Phone and email

1300 904 635 0406 579 604

hello@uitg.com.au

Ask for the Perth engineering team when you call.

Registered and postal address

Suite 1647, 5 Dellamarta Rd
Wangara, WA, 6065

Serving Perth, Western Australia — read client reviews.

Perth IT support questions, answered

Instant answers

Ask about IT support in Perth

Get straight answers on coverage around Perth, how quickly we respond, on-site attendance, onboarding and pricing — written for your location in a few seconds.

Get IT support in Perth

Send us a few details and the Perth engineering team will come back with a plan and a fixed monthly price. Prefer to talk? Call 1300 904 635 or 0406 579 604.

Talk to us

IT support in Perth

Your enquiry is tagged Perth, Western Australia and goes straight to the Perth engineering team.

Ready for IT that just works in Perth?

Call 1300 904 635 or 0406 579 604 or send us your environment details and we will come back with a fixed monthly figure.