Managed IT support in Port Hedland and South Hedland
Remote-first support, monitored connectivity and scheduled site visits for Hedland businesses.
Port Hedland works around the clock, and so should your IT. We support port services, logistics, engineering, contracting and community organisations across Port Hedland and South Hedland with monitored networks, remotely managed hardware and planned engineer trips from Perth.
Perth based
Engineers travelling to Hedland on schedule
24/7
Monitoring with critical escalation
Dual path
Failover connectivity as standard
Fixed fee
Per-user monthly pricing, no surprise invoices
Why Port Hedland businesses choose Unicorn IT Group
Shift work needs real coverage
Monitoring never stops and critical incidents escalate after hours, so a night-shift outage is not waiting for the morning.
Logistics and port operations
Weighbridges, gatehouses, scheduling systems and yard Wi-Fi kept online, with segmented networks that keep operational kit away from office traffic.
One provider for links and support
We supply and manage the internet, firewalls, Wi-Fi, endpoints and Microsoft 365, so faults are ours to chase rather than passed between vendors.
Documented and transferable
Every site is documented, so high staff turnover never means losing the knowledge of how your network is built.
Industries we support in Port Hedland
Port, marine and logistics
Terminal offices, gate operations and transport yards with resilient links, surveillance and hardened outdoor networking.
Mining services and engineering
Workshops, fabrication yards and project offices with rugged devices, drawing management and secure remote access.
Health and community services
Clinics, allied health and community organisations with secure clinical systems, tested backups and compliant documentation.
Local government and education
Council facilities, libraries and training providers with public Wi-Fi, segmentation and centrally managed devices.
Connectivity we deliver in Port Hedland
- Business fibre and enterprise ethernet in Port Hedland and South Hedland where available
- Fixed wireless for yards, workshops and hardstand areas
- Starlink and 4G/5G failover on managed SD-WAN
- Point-to-point wireless between port-side and town facilities
- Secure site-to-site VPN into Perth offices and NEXTDC colocation
On-site work we do locally
- Scheduled engineer visits for projects, refreshes and preventative work
- Outdoor wireless, cabling and cabinet builds rated for heat, dust and salt air
- CCTV and access control for gates, yards and reception areas
- Hardware staged in Perth and freighted ready to install
Every managed plan includes unlimited remote support, patching, monitoring, SentinelOne EDR, Guardz 24/7/365 MDR and Microsoft 365 backup with restores tested every two weeks.
Areas we cover around Port Hedland
Not on the list? We service businesses all over Australia — see our service areas.
Contact our Port Hedland support team
Opening hours
Help desk: Monday to Friday, 7:30am–5:30pm AWST
Monitoring and MDR: 24/7/365
After-hours critical support: from $295 per hour ex GST
Head office
Suite 122, 8 Collingwood St
Osborne Park WA 6017
Serving Port Hedland, Western Australia — read client reviews.
Port Hedland IT support questions, answered
Ask about IT support in Port Hedland
Get straight answers on coverage around Port Hedland, how quickly we respond, on-site attendance, onboarding and pricing — written for your location in a few seconds.
Get IT support in Port Hedland
Send us a few details and the Perth engineering team will come back with a plan and a fixed monthly price. Prefer to talk? Call 1300 904 635.
Ready for IT that just works in Port Hedland?
Call 1300 904 635 or send us your environment details and we will come back with a fixed monthly figure.